Customer application information
Why we collect it
Nathana collects the information in this application to verify your organisation, assess partner suitability and account setup, respond to your enquiry, prepare quotes and process future orders.
What we collect
We collect business identity and contact details, billing and delivery addresses, partner profile, sales territory, customer market, product interests and the initial requirement you provide. Security data such as a one-way representation of the submitting network address may also be retained to protect the service from abuse.
How it is used and disclosed
Authorised Nathana personnel use this information for customer onboarding and sales administration. Where enabled, an ABN or ACN may be checked against the Australian Business Register's public ABN Lookup service so you can confirm and prefill registered details. Where an application is approved, relevant details may be transferred to Nathana's accounting and operational systems, including Xero. We do not sell application data.
Storage and retention
Information is stored in Nathana's protected customer onboarding system. The standard application retention period is 730 days, subject to legal, accounting, dispute or active-customer requirements. Expired declined applications are the first category eligible for automated deletion.
Your choices
You can ask Nathana to correct your information, explain how it has been used, or consider a deletion request where no legal or operational requirement prevents deletion.
Contact
Email info@nathana.com.au or call 1300 733 577.